FAQ's

FAQ’S

What are your store front hours of operation?

Tuesday thru Saturday: 10am-5pm

Monday and Sunday: Closed

When will my package ship?

We typically ship out your order within 24 hours after it has been placed. This time frame excluded weekends and holidays. Orders placed on weekends and holidays will be shipped out the next business day. 

Do you accept cancellations?

We do! But only if your order has not been prepared for shipment or has already been shipped. Contact us at (309) 333-9660 for cancellations. 

Do you offer exchanges and/or refunds?

We do. Please visit our Refund/Exchange Policy link for more information. You can find this at the bottom of our website page.